Key Responsibilities

  • Operational Support: Manage routers, switches, and firewalls to ensure security, performance, capacity, and availability of services.
  • Network Configuration and Maintenance: Configure and maintain secure network infrastructure in accordance with security standards and best practices.
  • Network Architecture: Provide network architecture support, including infrastructure assessments, creation of logical and conceptual network diagrams, monitoring, analysis, problem resolution, and changes.
  • Network Security: Manage networks and systems to prevent unauthorized access while ensuring efficient transmission. Perform log management and monitoring.
  • Firewall Management: Plan, schedule, and implement access through firewalls in line with security standards and best practices.
  • Incident/Change Management: Adhere to defined incident/change management processes.
  • Collaboration: Communicate regularly with other technical teams and business owners.
  • Customer Support: Work with customers to develop testing and implementation schedules as needed.
  • Documentation: Maintain and update technical documentation of the environment.

Required Skills and Experience

  • Network Fundamentals: Strong knowledge of network switching, routing, IP addressing, and Internet connectivity (10+ years).
  • Technical Support: Senior-level technical support experience in a complex enterprise networking environment, including analytical and problem-solving skills (10+ years).
  • IP Networking: Thorough working knowledge of IP networking (10+ years).
  • Security and Firewall Administration: Experience with security and firewall administration, including data network implementation (10+ years).
  • Advanced Diagnostics: Experience with advanced diagnostics equipment and tools, routing protocols, network management tools, remote access, Ethernet, and WAN technologies (7+ years).
  • Specific Technologies: Experience with F5 and Visio (2+ years).
  • Cloud Technologies: Experience with cloud networking, particularly AWS and Azure (1+ years).

Highly Desired Skills

  • Unix Scripting: Skills in Unix scripting languages such as Perl, Bash, TCL, and cURL.
  • VMware: Experience with VMware implementation and administration.

Qualification Insights

  • Top Priorities: Emphasis on network architecture and firewall management.
  • Key Technologies: Predominantly a Cisco environment with some Palo Alto gear and F5.
  • Cloud Technologies: Ideal candidates will have skills in AWS and Azure cloud networking.
  • Scripting and VMware: Not required but beneficial; can be learned on the job.
  • Team Collaboration: Will work closely with the network team.
  • Current Challenges: Maintaining system uptime, learning the environment, and potentially performing assessments and recommendations.
  • Upcoming Projects: No specific major projects planned.
  • Work Details: Some onsite work required. Standard hours are 8:00 AM to 4:30 PM, with potential after-hours work likely.
Job Type: Part Time
Job Location: Desmoines IA

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